The headquarters’ address of Zhuhai Beyond Cosmetics is No. 8, Science and Technology 6th Road, Science and Technology Innovation Coast, Xiangzhou District, Zhuhai City, Guangdong Province, China. It covers approximately 23,000 square meters. It is merely 38 kilometers away from Zhuhai Jinwan Airport, with a drive of around 45 minutes. It is near the entrance of Guangao Expressway and Zhuhai Port International Cargo Terminal, and logistics efficiency has increased by 20%. There are 8 standardized workshops of production and 1 center of research and development in the enterprise park, with 120 automated production lines, with the annual production capacity of 1.2 billion cosmetics, with three major categories of skin care, makeup and personal care. According to Zhuhai Municipal Bureau of Statistics statistics reported in 2023, the site has condensed 65% of the biotech enterprises in the city with a large industrial cluster effect and enhanced the supply chain cooperation efficiency by 15%.
For enquiry, Zhuhai Beyond Cosmetics’ customer service hotline across the world is +86-756-8888-XXXX (with over 3,000 times average daily answering). The frequency of visiting the official website in a month is more than 500,000 times. The response time of online consulting is shortened to within 3 minutes and the customer satisfaction is 95%. Enterprises realize cross-border cooperation through LinkedIn and Alibaba International Station. Overseas order rate of orders reached 42% in 2022, covering 30 countries and regions such as Europe, America and Southeast Asia. Its official mailbox, [email protected], can process 120 emails per hour, offers triloquial services in Chinese, English and French, and has a 90% hit rate in solving technical questions within 24 hours.
In industry cooperation cases, Zhuhai Beyond Cosmetics once developed a special mask formula for a foreign brand. Through microfluidic technology, the rate of active ingredient penetration increased by 18%, while the development process for products lasted 45 days, 25% less compared to the normal procedure. The R&D unit has 200 engineers with a annual average submission of 80 patents, as revealed in “White Paper on China’s Cosmetics Industry.”. Among them, 35% of the patents are nano-wrapping technology, which induced a 12% increase in the repurchase rate of customer products. In 2021, the company acquired the double certifications of ISO 22716 and GMPC. The quality control system reduced the product defect rate to 0.03%, far below the industry average of 0.15%.
Additionally, the ESG strategy of Zhuhai Beyond Cosmetics has been excellent. In 2022, it invested 8 million yuan in the upgrade of the wastewater treatment system, reducing the emissions of chemical oxygen demand (COD) by 30%, and applied 100% recyclable packaging materials, reducing the carbon footprint by 15%. The research project on the skin barrier repair jointly carried out with Sun Yat-sen University has tested 12,000 samples, with data accuracy reaching 99.7%. The corresponding achievements have been released in the “Journal of Cosmetic Dermatology”. The corporate social responsibility report shows that over the past three years, 5 million yuan worth of skin care products have been donated to remote areas, benefiting over 100,000 female consumers. The social welfare investment rate of return (ROI) is ranked as being in the top 5% of the industry.